SUPPORT GENIE

  4 Compelling Reasons To Hire a Chatbot Development Company Customer Support Chatbots hold the key to Customer Satisfaction By: Harmeet Singh When more than  1.4 billion  people start preferring chatbots, you don't presume that it's an option anymore — instead, it is a requirement. And this requirement quickly changes into a necessity when you realize that your customer support costs can  go down by 30% .  Well, that's what customer support chatbots mean for businesses and for consumers alike.  You see, in the modern-day, everyone is concerned about their comfortability factor (you too). No one likes to be kept waiting, and therefore, it becomes important, as a business, to cater to their interests. When that's the ideal vision, you have to be on your toes every time you interact with the consumer.  A hint of deviation and off goes your buyer. He has a host of options to explore from thanks to the immense competition. So, in a way, it all comes down t...

  Automation — the technology that can help your startup save money in 2021 From streamlining the responsibilities to eliminating the need for additional support, automation provides you a platform to gear up for the big market. If ever there was a better time to automate your business. We'll tell you—It's RIGHT NOW. Everyone talks about the growing technology and changing trends. However, the concept of a massive audience remains oblivious to the common eye. Stress your view a little, and you'll locate people associated with your business in one way or the other. When a possibility for such a large-scale engagement looms, embracing the conventional measures becomes a crime. Simply put, you cannot cater to the needs of your massive consumer base without  industrial automation . And even if you can, why would you resort to the traditional methods when automation can help your startup  save money in 2021 . Why would startups want to automate? When a vast potential customer ...

How will Customer Support Chatbots Improve Your Customer Experience? Chatbots are the most powerful customer support tools for scaling your business. By: Harmeet Singh   And AI said, "Let there be human emulation," and Chatbots appeared on the world stage. Replace "said" with "support," and there's an answer to address all the irregularities with customer care. But let's not directly assume that the conventional customer support system has flaws, for it has been serving the needs of numerous people for quite some time now. However, there's no denying that it can be enhanced just like every other domain that has embraced contemporary technology. The enhancer, in the present day, presents itself in the name of Chatbot—chatting + robot. You all know it from somewhere. Don't you? What about your regular Google assistant or the widely proclaimed Siri working under your belt as your virtual partner? For a long, these virtual assistants have been ...

  AI is the Present and Future of Improved Customer Service Posted On: 28 January 2021 By: Harmeet Singh You know the world is changing when a hologram pop star, named  Hatsune Miku —driven by an AI autotuning (vocoder), attracts thousands to concerts around the world and actually becomes a singing sensation. Now that's something we never expected, however, a lot of unexpected has taken shape since the conception of Artificial Intelligence. Expected to cross the $200 billion mark in the next five years, AI has already laid the foundation for utmost integration with the human world. Favorably, the customer services domain is no alien to such growth. The relationship between customer service and AI has long been associated with improved customer satisfaction and a boost in productivity. For this precise reason, this article endeavors to explore their fruitful connection and the perceived opportunities for futuristic innovations. Why is AI considered apt for customer service? ...